Job Description

Job description

Job Title

: IT Support Field Engineer L1/L2

Experience

: 1 to 5 years

Job Location

: Bangalore

(Six Days week)

Important

:

This is a field job, requiring travel to client sites within Bangalore.

Candidates must have a two-wheeler with a valid driving license

Key Responsibilities

:

Manage and troubleshoot

servers

,

firewalls (open source/device-based)

,

G-Suite/O365

,

wireless networks

, and

network security

. Assist in maintaining IT asset and software inventory. Perform

Active Directory user administration

, password resets, and unlocks. Install, maintain, and upgrade

hardware, software, and server infrastructure

. Conduct

data backup operations

and ensure system availability with minimal downtime. Handle

helpdesk and ticketing management

. Troubleshoot and maintain

external computer peripherals

, including

printers

,

switches

,

projectors

,

mobile devices

, and

video conferencing tools

like Zoom/Teams. Configure and troubleshoot

Wi-Fi

,

LAN

,

DNS

,

DHCP

,

TCP/IP

, and

VPN

. Implement and administer

endpoint security

,

DLP

, and

drive encryption

. Install and configure operating systems, including

Server 2008/2012R2/2018

,

Windows 10

, and

Mac OS

. Manage

firewalls

: Installation, configuration, VPN setup, link failover, and load balancing. Perform

network cabling

, routing, VLAN configuration, and security patch deployment. Collaborate with vendors for hardware and software support.
Hands-on experience with

O365

,

G-Suite

, and

Apple Mac devices

Job Types: Full-time, Permanent

Pay: ₹350,000.00 - ₹550,000.00 per year

Benefits:

Commuter assistance Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work from home
Work Location: In person