Job Description

Key Responsibilities:

System & Network Support:

Install, configure, and troubleshoot desktop systems, servers, printers, and LAN/WAN networks. Monitor internet connectivity and resolve any network issues promptly. Maintain and troubleshoot internal and client-side trading platforms like NSE, BSE, MCX, ODIN or rest trading software etc.

Software Installation & Maintenance:

Install and update financial and stock trading software. Ensure antivirus software is updated and systems are secure. Assist with software licensing and compliance.

User Support:

Provide first-level technical support to staff for hardware and software issues. Train employees on using trading terminals, back-office software, and security protocols.

Trading Terminals & Data Feeds:

Set up and maintain trading terminals for dealers and relationship managers. Manage real-time data feed connections and ensure uninterrupted service.

Backups & Data Security:

Perform regular data backups and ensure proper storage. Support cyber security efforts, monitor potential threats, and apply system updates.

IT Inventory & Documentation:

Maintain records of hardware and software inventory. Keep documentation of configurations, passwords, and software licenses.

Coordination with Vendors:

Liaise with software vendors (e.g., NSE, BSE, MCX, CDSL) for support and updates. Coordinate with internet and hardware service providers.

Skills & Qualifications:

Diploma or Degree in IT, Computer Science, or related field. 1-3 years of experience in IT support, preferably in a stock broking or financial services firm. Familiarity with trading software (ODIN, RUPEESEED, SYMPHONY, etc.). Knowledge of Windows OS, basic networking, and troubleshooting. Good communication and problem-solving skills. Ability to work under pressure during market hours.

Working Hours:

Market hours (typically 8:30 AM - 5:30 PM), with flexibility for early setups and late support during high activity days.

Job Type: Full-time

Pay: ?10,788.77 - ?37,424.43 per month

Work Location: In person