smooth functioning of all IT systems, software platforms, and digital tools
supporting business operations.
Key Responsibilities
System Implementation & Support
Support ERP, accounting, POS, VAN sales, and inventory software
Coordinate with vendors for installation and upgrades
Ensure smooth daily operations of IT systems
Data & Security
Ensure data backup, security, and access controls
Maintain system documentation and SOPs
Ensure compliance with IT policies
User Support
Provide day-to-day IT support to employees
Troubleshoot hardware, software, and network issues
Train users on system usage
Digital Platforms
Support website, apps, and online sales integrations
Coordinate with digital partners