It Support Executive

Year    Jammu, JK, IN, India

Job Description

Overview



We are looking for professionals who want to work for a support team. If you're a motivated self-starter, possess strong customer service and technical problem-solving skills and will not rest until a problem is solved, you could be the hero we're looking for! You will work on Faveo Helpdesk

Who are we looking for?



Experience : Fresher to 1 year of experience Work with the team to obtain an in-depth understanding of the product. Fluency in English An affinity for offering excellent customer service Positive and resilient attitude Great teamwork skills Should be open to work in Night shifts at home, currently we don't have night shifts Background in IT is a big plus.

Responsibilities



You will deliver Tier I technical support for customers and escalate critical issues to Tier II support. Providing accurate, valid, and complete information by using the right tools, methods, and processes. Ensuring a high level of customer service and a positive experience. Supporting your colleagues with peer learning, and being open to feedback from others You will work with customer using Faveo Helpdesk

Education



Bachelor's (Required) You are invited to send us your complete resume Attach previous work or portfolio or project details Do go over our company website www.faveohelpdesk.com before applying Tell us what do you know about help desk industry

Ethical Code



We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Types: Full-time, Fresher

Pay: ?10,000.00 - ?22,000.00 per month

Benefits:

Food provided Health insurance Paid sick time Paid time off Provident Fund
Shift:

Evening shift Morning shift Night shift Rotational shift UK shift US shift
Work Days:

Weekend availability
Experience:

Customer support: 1 year (Required)
Location:

Jammu, Jammu and Kashmir (Preferred)
Shift availability:

Night Shift (Preferred)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD3831220
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Jammu, JK, IN, India
  • Education
    Not mentioned
  • Experience
    Year