: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. This includes diagnosing and resolving problems via phone, email, or in-person.
System Maintenance
: Monitor and maintain computer systems and networks to ensure optimal performance and uptime. This includes regular system audits and updates.
Installation and Configuration
: Install and configure computer hardware, software, systems, networks, printers, and scanners.
User Training
: Educate users on how to use software and hardware effectively, ensuring they can operate technology with minimal issues.
Documentation
: Maintain records of software licenses, equipment inventory, and technical issues resolved, ensuring accurate documentation for future reference.
Collaboration
: Work with other IT team members to implement new technologies and improve existing systems, ensuring alignment with organizational goals.
5 Sources
Required Skills and Qualifications
Technical Knowledge
: Proficiency in various operating systems (Windows, macOS, Linux) and familiarity with network protocols and hardware components.
Problem-Solving Skills
: Strong analytical skills to diagnose and resolve technical issues efficiently.
Job Type: Full-time
Pay: ₹9,108.18 - ₹30,000.00 per month
Work Location: In person
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