Job Description

We are hiring an IT Support Engineer to provide technical support and ensure the smooth operation of IT systems across the organization. The role involves troubleshooting hardware, software, and network issues, managing user access, and maintaining IT infrastructure.

Responsibilities

Provide technical support for desktops, laptops, printers, and network devices Troubleshoot hardware, software, and connectivity issues Support Windows/macOS systems, Office applications, and internal tools Manage user accounts, permissions, and access controls Monitor system performance and apply updates or patches as needed Maintain IT documentation and asset inventory Assist with IT onboarding/offboarding processes Coordinate with vendors for hardware or software support
Requirements

Minimum 2 years of experience in IT support or helpdesk roles Strong knowledge of Windows 10/11, MS Office, and basic networking Familiarity with Active Directory, remote support tools, and ticketing systems Good communication and problem-solving skills Ability to work independently and handle multiple tasks
Job Type: Permanent

Pay: ?15,000.00 - ?19,000.00 per month