Troubleshooting: Diagnosing and resolving hardware, software, and network issues.
Installation & Configuration: Setting up and configuring computer systems, software, and networks.
Technical Support: Providing timely and effective support to users via various channels (phone, email, chat).
Problem Solving: Identifying the root cause of issues and implementing solutions, escalating complex problems when necessary.
Documentation: Creating and maintaining technical documentation, user manuals, and knowledge base articles.
System Maintenance: Performing routine maintenance tasks, monitoring system performance, and ensuring security protocols are followed.
User Training: Conducting training sessions for users on new software or systems.
Hardware/Software Management: Managing inventory, tracking assets, and ensuring proper licensing.
Job Type: Full-time
Pay: ?9,326.39 - ?15,000.00 per month
Benefits:
Commuter assistance
Food provided
Shift:
Day shift
Work Location: In person
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