Job Description

Company:

Ideabaaz Tech Pvt Ltd

Location:

Andheri West, Mumbai

Salary:

Upto 30000/- per month

Role Overview

We are seeking an experienced and proactive

IT Support Engineer

to manage and maintain the end-to-end IT infrastructure of our office. The ideal candidate will have strong technical knowledge, excellent troubleshooting skills, and the ability to work independently to support a fast-paced tech environment.

Key Responsibilities

Maintain and troubleshoot hardware including laptops, desktops, and printers. Manage office network and internet connectivity (LAN, Wi-Fi, Routers, Switches). Handle email setup, configuration, and troubleshooting for Microsoft 365 / Google Workspace accounts. Ensure smooth functioning of all office IT systems including file servers, backup systems, and security software. Support software installations, upgrades, and license management. Regular system health checks and preventive maintenance of all IT assets. Provide technical support to internal teams and resolve hardware/software issues in a timely manner. Manage IT inventory - hardware, software licenses, and accessories. Coordinate with vendors for repair, procurement, or warranty claims. Ensure data security, antivirus updates, and compliance with IT policies. Document IT incidents and resolutions for internal knowledge base.

Requirements

Bachelor's degree or diploma in IT / Computer Science or related field. 2-3 years of experience in IT support or system administration. Strong knowledge of Windows OS, Microsoft Office Suite, and networking fundamentals. Experience in handling email services like Outlook, Microsoft 365, or Gmail for Business. Hands-on experience with routers, switches, and basic networking tools. Knowledge of basic security protocols, antivirus, and firewall management. Good communication and problem-solving skills. Ability to manage multiple tasks and respond quickly to technical issues.
If you are passionate about digital marketing and have the skills to drive measurable results through strategic campaigns, we would love to hear from you! Please submit your resume and relevant certifications to

hr@ktvpl.com.

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Shift:

Day shift
Work Location: In person