Job Description

We have a warm and tightly knit community of employees who play a crucial role in maintaining the quality of services we promise to our guests and in the upkeep of our properties. As a part of Siara family, you will find yourself among people who are passionate about guest service, providing you with the expertise required to help you grow in the industry.

Position Summary


As an IT Supervisor/Executive you will be responsible for the day-to-day support of all IT systems, business systems, office systems, computer networks, and telephony systems throughout the hotel / resort.


Additionally responsible for Information Technology issues, products, and services at the property. Provides user training and support of all property/site systems, network enhancements, hardware and software support. Also maintains inventory of all hardware products and software licenses, and reviews maintenance agreements.


Prerequisites:



Excellent communication and listening skills. Ability to work under pressure. Excellent organizational and prioritization skills, attention to detail, and problem-solving skills. Must be mature, pleasant, courteous, cooperative and an enthusiastic team player who displays good human relations' skills. Must be flexible in working hours, including weekends, evenings and holidays.


Education:


Degree or Diploma in Information Technology field. Along with in depth knowledge of Microsoft Operating systems, Microsoft or Cisco certification. Applicable Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations. Experience with the Hospitality related applications and or systems (PMS, POS, Key card, PBX, Voice mail).


Experience


A minimum of Three to five (3-5) years of experience in Hospitality, Operations, and IT support roles. Along with minimum of one (1) year of Supervisory or above experience.


JOB LOCATION


Modasa - Gujarat