Job Description

Position: IT Specialist - Digital Marketing, ERP & Systems

Department: Information Technology

Industry: EPC / Infrastructure / Corporate / Services (customizable)

Experience: 3-8 Years (can be adjusted as required)

Location: Head Office / Hybrid

Role Overview:

The

IT Specialist

will be responsible for managing and implementing the organization's

digital marketing platforms, ERP systems, websites, and IT infrastructure

. The role requires a blend of

technical, system, and digital skills

to support business growth, process automation, and online presence.

Key Responsibilities:

ERP Implementation & Management

Assist in

ERP selection, implementation, customization, and rollout

across departments. Coordinate with ERP vendors and internal stakeholders for requirement gathering and system configuration. Manage ERP modules such as

Finance, Procurement, Projects, HR, Inventory, and Billing

. Ensure data migration, user training, system testing, and post-implementation support. Monitor ERP performance, upgrades, security, and user access controls.

Website Implementation & Management

Lead

company website development, implementation, and maintenance

. Coordinate with designers, developers, and hosting providers. Ensure website security, uptime, backups, and performance optimization. Manage content updates, SEO basics, and integration with business systems.

Digital Marketing

Plan and execute

digital marketing strategies

to improve brand visibility and lead generation. Manage

SEO, SEM, social media marketing, email campaigns, and content marketing

. Analyze digital performance using tools such as Google Analytics and Search Console. Coordinate with marketing and business teams to align campaigns with company objectives.

IT Systems & Infrastructure

Manage and support

IT systems, networks, hardware, and software

. Ensure data security, backups, antivirus, firewall, and access control systems. Provide IT support to users for system, software, and hardware issues. Maintain IT documentation, SOPs, and system manuals.

Automation & Process Improvement

Identify opportunities for

process automation and digital transformation

. Integrate ERP, website, CRM, and digital tools to improve efficiency. Support reporting, dashboards, and MIS requirements for management.

Key Skills & Competencies:

ERP implementation and support experience Website development and management knowledge (CMS, hosting, security) Digital marketing skills (SEO, SEM, social media, analytics) Understanding of IT infrastructure, networking, and cybersecurity basics Strong analytical, troubleshooting, and problem-solving skills Ability to coordinate with vendors, consultants, and internal teams Good communication and documentation skills

Educational Qualifications:

Bachelor's degree in

IT / Computer Science / Information Systems

Certification in

ERP / Digital Marketing / Web Technologies

- preferred

Experience Requirements:

3-8 years of relevant experience (flexible as per organization needs) Hands-on exposure to

ERP systems and digital platforms

Experience in website implementation and system integration Exposure to EPC / construction / corporate environments will be an added advantage

Key Performance Indicators (KPIs) - Optional

Successful ERP implementation and user adoption Website uptime, performance, and traffic growth Digital lead generation and campaign ROI System uptime and IT support resolution time
Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹80,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person