We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!MEET THE TEAM - PURPOSE AND OBJECTIVESThe purpose of Intelligent Enterprise Solutions (IES) is to create, build and run the Intelligent Enterprise by providing customer-centric insights and technologies. The unit IE Customer Interaction Solutions provides extraordinary value to SAP through new customer interaction-centric solutions, working in ways that are innovative, harmonized and measured. The Service Management Solutions Team is an effective, agile, and motivated team of experts \xe2\x80\x8b\xe2\x80\x8b\xe2\x80\x8bdesigning, planning, building and operating SAP\'s service management solution.As part of that organization, the Post Sales Process Excellence team manages the Golden Standard Process Framework, owns various Golden Standard Processes, provides governance on process standards and coordinates the continuous process improvement for the Cloud Delivery units. We are working in an agile environment, applying the SAFe methodology. We accelerate the Cloud Transformation of SAP through leading edge technology like AI and Process Mining and by automating SAP\'s business processes.The Post Sales Process Excellence team is responsible for:
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