A bachelor’s degree and approximately 8 years of related work experience; or a graduate degree and approximately 4-6 years of related work experience in Big4 consulting or Tier 1 or Tier2 Consulting firms
A degree in business, computer science, information systems, engineering, or a related discipline
Extensive experience working as an IT Service Management or IT adviser for a professional services firm, or within industry
Hand on implementation, early life support and CSI experience in having applied relevant technical knowledge in the following engagements:
IT Service Management Strategy
ITSM (ITIL/ ISO 20000) Framework Development
ITSM Implementation
IT Service Management Tool Enablement
Engagement Delivery experience of 10+ ISO20000 and/or ITIL end to end implementation till CSI.
Strong project management skills
Advanced written and verbal communication skills and presentation skills
Excellent leadership, teamwork and client service skills
Demonstrated integrity within a professional environment
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