It Service Desk
Job Description
. Technical and system expertise (networking, active directory, DNS)
2. Computer skills
3. Customer support
4. Problem-solving and troubleshooting abilities
5. Communication
6. Time management
7. Teamwork and collaboration
8. Identify and diagnose issues and problems
9. Categorize and record reported queries and provide solutions
10. Support problem identification
11. Advise users on appropriate course of action
12. Monitor issues from start to resolution
13. Escalate, if needed, unresolved problems to a higher level of support
14. Excellent written verbal and presentation skills.
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Job Detail
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Job IdJD3641879
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationIndia, India
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EducationNot mentioned
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ExperienceYear