Job Description

We are seeking a proactive and organized IT Coordinator to join our IT department. As an IT Coordinator, you will play a crucial role in providing administrative and operational support to ensure the smooth functioning of our organization's IT systems and services. You will work closely with IT staff, end-users, and vendors to coordinate IT projects, resolve technical issues, and facilitate effective communication. The ideal candidate should have excellent communication skills, a strong attention to detail, and the ability to manage multiple tasks to support the organization's technology needs.

Responsibilities:

Assist in managing and coordinating IT projects, including planning, scheduling, and tracking project milestones and deliverables. Provide first-level technical support to end-users for hardware, software, and network-related issues, either in person, via phone, or through ticketing systems. Collaborate with IT staff to deploy, configure, and maintain hardware and software, ensuring timely updates and patches. Monitor IT equipment inventory, order supplies and replacement parts, and track IT assets. Coordinate with external vendors and service providers to schedule maintenance, repairs, and service calls for IT equipment. Maintain and update IT documentation, including hardware and software inventories, troubleshooting procedures, and user manuals. Conduct IT training sessions for employees to promote effective use of technology tools and systems.
Preferred Skills:

Basic understanding of IT security best practices and data protection measures. Ability to work independently and collaboratively in a team environment. A proactive attitude and a commitment to providing excellent customer service. Stay up-to-date with IT industry trends and emerging technologies to propose enhancements and improvements.
Qualifications:

Associate's degree or higher in Information Technology, Computer Science, or a related field. Relevant work experience may be considered in lieu of formal education. Proven experience in a support or administrative role within an IT environment. Strong understanding of IT hardware, software, and networking concepts. EFamiliarity with common operating systems (e.g., Windows, macOS) and office productivity software (e.g., Microsoft Office, G Suite). Excellent communication and interpersonal skills to interact with end-users and IT staff effectively. Strong organizational skills and the ability to multitask and prioritize tasks in a fast-paced environment. Knowledge of IT service management principles and ticketing systems.
Job Types: Full-time, Permanent, Fresher

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

Health insurance Provident Fund
Experience:

total work: 1 year (Required)
Work Location: In person