Job Description

Req ID:

332733




NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.



We are currently seeking a IT Senior Director -GenAI COE Head to join our team in Bengaluru, Karn?taka (IN-KA), India (IN).



We are seeking an experienced Agentic AI COE Leader to drive the development of advanced AI skills, assets, and solutions in a services business environment. The ideal candidate will have a strong background in enterprise software, particularly with Azure AI, MS Copilot and ServiceNow, and a proven ability to building AI skills and capabilities for transformation initiatives. This role combines technical expertise, strategic vision, and leadership to deliver innovative AI solutions that enhance automation, decision-making, and operational efficiency.



Key Responsibilities

AI Capability Development + Defines and executes the roadmap for building agentic AI skills development and training, solutions, aligning with business objectives and industry trends.
+ Collaborates with cross-functional teams to integrate AI capabilities into existing solutions, workflows, and services.
+ Works with clients to understand AI roadmaps, AI needs to identify opportunities in AI
AI Solution Design and Architecture + Lead the design, development, and deployment of agentic AI applications that exhibit autonomy, adaptability, and goal-oriented behavior.
Develop scalable architectures for multi-agent systems that can handle complex, cross-departmental workflows. + Develop scalable architectures that integrate seamlessly with multiple platforms for ITSM, HRSD, SecOps, or other enterprise workflows.
+ Implement MLOps processes for model development, deployment, monitoring, and optimization.
+ Deploy the agentic solutions to customer environments in a DevOps in a CI/CD manner
AI Innovation and Strategy Stay at the forefront of AI advancements, particularly in agentic AI, autonomous systems, and enterprise AI applications. + Stays update on advancements in agentic AI technologies, including large language models (LLMs), autonomous agents, and machine learning frameworks.
Conduct experiments and proof-of-concepts to evaluate new AI technologies and their potential impact on business processes. Contribute to the company's AI strategy by providing technical insights and recommendations. Team Development and Collaboration + Mentor technical teams to foster innovation and develop expertise in agentic AI technologies.
+ Ensure delivery success of AI projects working with delivery leaders
+ Act as a bridge between technical teams and business stakeholders to translate complex AI concepts into actionable strategies.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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