Job Description

WHAT YOU\'LL DO Be part of a team that is transforming BCG into a bionic company! We are seeking a senior leader to bring our Agile vision to reality in the Personal Productivity (PP) space. Our mission is to deliver innovative, best-in-class experiences with high performance, trusted, stable and secure personal productivity products (e.g. laptop, virtual desktops, mobile & tablet devices, productivity applications, etc.) that continuously improve BCGers\' personal productivity & excitement for our tools. To meet the needs of BCG\'s global, fast growing and increasingly diverse business, we need a portfolio of personal productivity tools that seamlessly enables day-to-day work of our staff. In the coming few years, the Chapter Lead will drive progress towards the product portfolio\'s vision in the following ways Drive secure computing experiences, with security built in up front - not bolted on after the fact UX and data-led innovation Operational excellence The Chapter Lead will work closely with Product Portfolio leadership, their squad and chapter to iterate the roadmap and strategy for mobile device security and deliver high-value to the firm and our staff. The Chapter Lead will be a thought leader to drive innovation and best practices in the PP space. You are also a dedicated and inspiring people manager you are responsible for facilitating, supporting, and motivating your chapter members. You have an ability to empower and bring out the best in people and enjoy coaching and developing them. You will also drive collaboration and knowledge sharing at all levels of the organization to achieve the best results. The Endpoint Engineering Chapter Lead is a leader who blends deep domain expertise in enterprise mobility and endpoint security with a passion for coaching and developing people. In time, you will directly oversee a team of Chapter members, who will be embedded in Squads but report to you as their line manager. You will help them grow and develop in their area of expertise and ensure alignment on the \'how\' of the work they perform in Squads. You will serve as a \'player-coach,\' spending part of your time embedded in a Squad yourself. You will work as a Squad Member in your domain of expertise, helping to advance the work and using your experience to maximize Squad performance. You will also be committed to maintaining and developing your own expertise and knowledge to ensure that you and your Chapter members bring the latest thinking to your roles. The Endpoint Engineering chapter is charged with working across PP and other product portfolios to ensure our products provide a secure, stable and productive user experience. The initial focus will be on enhancing the Data Loss Prevention (DLP) capabilities in on our mobile devices (iPhone, iPad and Android). Among your responsibilities, you will: Continuously develop Chapter expertise Maintaining best-in-class Chapter expertise and resources in order to deliver the right knowledge and skills to Squads Staying abreast of relevant developments and innovations in domain area, both internally and externally Maintaining your own technical knowledge through learning and continuous improvement Partner with PP and with other product portfolios and our Security and Risk management teams to implement an appropriate interaction model between our Agile squads and BCG\'s non-Agile teams. Develop Chapter members and the Chapter as a whole Overseeing, providing feedback, and developing Chapter members to help improve domain knowledge and better serve the Squads in which they work Discussing Chapter development progress and opportunities with the Tech Area Lead Educate team members on foundations and criticality of change management excellence, CMDB utilization, and rapid deployment methodologies to minimize the risk of human error and downtime because of our changes Coach chapter members on how to identify candidates for automation or transition of responsibility to adjacent teams such as Sustaining Engineering to \'shift left\' Share knowledge and expertise within and outside of the Chapter Ensuring the \'how\' of the work performed by Chapter members is aligned with established technical roadmaps and guardrails to drive strategy Sharing relevant insights and developments within area of expertise with Chapter members and related Chapters Actively sharing knowledge and expertise across the organization with other Chapters Identify resource needs throughout the organization Engaging Product Owners, Product Portfolio Leads, and Tech Area Leads to allocate Chapter members and ensure Squads have proper technical resourcing and functional expertise Identifying expertise and resource gaps and training or hiring the talent needed to address them Act as an advocate for our engineers in challenging discussions and encourage them through coaching and by example to be self-sustaining within the squads to which they are assigned. Work in a Squad to realize its mission Advancing the work of the Squad based on items in the backlog and priorities set by the Product Owner Sharing expertise with Squad members and working cross-functionally to advance the work of the Squad Flexibly move in and out of multiple squads to partner with product owners and the assigned engineers to identify and execute on process efficiency activities, critical project tasks, and other innovative ways of transforming how our products are run and operated. Enable the organization\'s new way of working Modelling behaviors to support the organization\'s transformation to a new way of working Actively creating and maintaining a positive culture within the Chapter based on Agile leadership behaviors Partner with the product portfolio\'s solution architect and enterprise architect to facilitate our move to BCG\'s strategic architecture for Personal Productivity as determined by the Technical Area Lead. Focus heavily on automation and self-service opportunities to empower our users and allow our IT team to focus on more value-creating activities. YOU\'RE GOOD AT Inspiring and motivating your team Comfortable with both planning and execution Partnering with architects on design during the early phases of ideation of an initiative Influencing the organization through thought leadership that shapes technical demand Committing to cross-functional collaboration to achieve the best results for the organization Enjoying coaching and developing people to improve their performance, knowledge and expertise Being intellectually curious and enjoy learning new skills and capabilities (e.g., Agile principles and technology platforms) Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Challenging conventional thinking to drive engineering and product excellence YOU BRING (EXPERIENCE & QUALIFICATIONS) Total 7+ years\' relevant experience, including a proven track record in a management position, leading large cross-functional global teams and solving complex problems for business functions with significant business impact Proven track record of leading through influence, building long-term relationships and confidence building vision, roadmaps, budgets, priorities and objectives Good understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projects Financial literacy and ability to understand how budgets and funding processes impact the Chapter\'s work Deep knowledge of their area of expertise, being referents among colleagues and with ability to go one step further Knowledge of Agile Methodologies and ways of working (Scrum, XP, Devops ), understanding and applying \'servant leader\' mindset and with the ability to engage in Agile ceremonies to provide teams necessary direction and guidance Exceptional communications and stakeholder management skills Entrepreneurial spirit and comfort working within rapidly changing environment YOU\'LL WORK WITH Your whole Chapter, by setting their direction, establishing objectives and key results, working on the staffing and development of your chapter, and ensuring that you maximize outputs and working products Product Portfolio Leaders and Technical Area Leads, with whom you shall work to manage chapter resources and ensure a positive collaboration Peer chapter leads and our Enterprise Architecture organization to create architectural simplicity and significant performance improvement gains. Agile Coaches and Scrum leads, that will ensure that you adopt agile principles, mindset and ways of working into your daily routine and who will coach you during the transformation

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