Job Description

We are seeking a detail-oriented

IT Sales Operations & Client Support Executive

to support the sales function and manage post-sales client coordination. The role involves handling sales documentation, tracking leads and orders, and providing ongoing client support to ensure smooth service delivery and high customer satisfaction.

Key Responsibilities

Support the sales team with day-to-day sales operations and coordination Manage sales documentation, proposals, quotations, and order records Track leads, sales activities, and deal status using CRM or internal systems Coordinate with internal technical and delivery teams for client onboarding and execution Act as the primary point of contact for clients after sales closure Respond to client queries and provide timely updates on service status Ensure accurate billing coordination and follow-up on payments, if required Maintain organized records of client communication and service details Assist in preparing sales reports and performance summaries
Required Skills

Strong written and verbal communication skills Good organisational and coordination abilities Basic understanding of IT services or digital solutions Ability to manage multiple tasks and meet deadlines Client-focused and professional approach
Experience and Qualifications

Minimum

6 months to 2 years of experience

in IT sales support, sales operations, or client servicing Bachelor's degree in any discipline
Preferred Candidate Profile

Experience in IT services, software companies, or digital marketing agencies Familiarity with CRM tools, spreadsheets, and documentation processes Ability to work in a structured, process-driven environment
Compensation and Benefits

Competitive salary with performance-based incentives Stable role with growth opportunities Training and skill development support
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹45,000.00 per month

Benefits:

Health insurance Provident Fund
Ability to commute/relocate:

Vaishali, Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person