Job Description

About the Role

We are looking for an enthusiastic and smart MBA fresher to join our team as an

IT Sales Intern

. The candidate should have completed their

MBA and must have Hindi-speaking skills

. In this role, the intern will support sales operations, customer interactions, data management, and market research. This position is ideal for someone who wants to begin a career in

sales, marketing, or business development

, especially in the IT/software domain.

Key Responsibilities

1. Data Collection & Reporting

Collect and organize customer, market, and competitor data Maintain data sheets and dashboards using Excel/Google Sheets Support the sales team with timely reports and insights

2. Customer Enquiry Handling

Handle customer queries through calls, emails, chat, and social media Share product/service details professionally Maintain a positive customer experience

3. Social Media Support

Manage company social media pages (LinkedIn, Instagram, Facebook, etc.) Post updates, respond to messages, and engage with followers Assist in basic content creation and campaign support

4. Customer Follow-Up

Perform timely follow-ups with leads and prospects Maintain follow-up trackers and CRM records Assist the sales team in lead nurturing and conversions

5. Competitor & Market Analysis

Research competitors and gather pricing/features information Prepare simple comparison reports Provide insights to improve sales strategies

Required Qualifications

MBA

in Sales/Marketing/Business Administration Good written and verbal communication skills Basic understanding of sales, marketing, and customer service Strong analytical and research skills

Soft Skills

Strong communication and interpersonal skills Proactive and target-driven attitude Good time management and coordination Team player with a positive mindset

How to Apply

Interested candidates can share their resume at

murali.elumalai@factana.com.

Job Type: Full-time

Pay: Up to ?15,000.00 per month

Benefits:

Paid time off Work from home
Language:

Hindi (Required)
Work Location: In person