Proactively generate, qualify, and nurture leads from
Upwork, Freelancer, LinkedIn Sales Navigator
, and other platforms.
Achieve a
minimum average ticket size of $5,000 per deal
with a monthly closure target of
$20,000-$25,000
.
2.
Client Acquisition & Sales Closure
Manage the
end-to-end sales cycle
: from prospecting and pitching to negotiation and contract closure.
Apply
consultative selling techniques
to convert leads into long-term, high-value clients.
3.
Client Retention & Recurring Revenue
Build and maintain strong client relationships to secure recurring business.
Ensure
zero client churn
through proactive account management, follow-ups, and tailored solutions.
4.
Technical Communication & Requirement Gathering
Communicate technical concepts (APIs, cloud infrastructure, SDLC, etc.) effectively to non-technical clients.
Independently gather requirements without reliance on developers.
5.
Business Documentation & Scope Definition
Draft
Business Requirement Documents (BRDs)
and scope documents covering functional and non-functional requirements, deliverables, and acceptance criteria.
6.
Client-to-Project Management Transition
Ensure
seamless handoff
of client expectations, requirements, and insights to project managers.
Bridge communication between sales and delivery to ensure client satisfaction.
7.
Platform Proficiency & Compliance
Maintain expertise in
Upwork policies, bidding strategies, and best practices
.
Optimize company profiles to maximize visibility and lead conversion.
8.
Professional Communication & Client Psychology
Exhibit
fluent written and verbal English skills
.
Understand client psychology to craft tailored pitches, negotiate effectively, and set realistic expectations.
9.
Sales Metrics & Reporting
Track and report KPIs including conversion rates, closure timelines, and sales pipeline progress.
Use
CRM tools (HubSpot, Salesforce, etc.)
to maintain transparency and align with organizational sales goals.
Requirements
Experience:
2-4 years in international sales (preferably US market) in the IT/software services domain.
Education:
Bachelor's degree in Business Administration, Marketing, or related field (MBA preferred).
Technical Knowledge:
Familiarity with software development lifecycle (SDLC), APIs, and cloud concepts.