Interact and respond to customer queries over email, telephone, chat
Both Inbound and outbound calling to solve customer issues
Cross-selling of products to potential customers
Resolving complaints and disputes e.g. damaged product received, shipping delay of orders, faulty products, etc
Manage excel based reports for tracking issues
Job Type: Full-time
Pay: ?15,000.00 - ?30,000.00 per month
Schedule:
Day shift
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
telesales: 2 years (Preferred)
Work Location: In person
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