Job Description

Company Overview:
Bose Professional is a leader in the professional audio industry, specializing in the design and manufacturing of cutting-edge audio solutions including loudspeakers, amplifiers, signal processing devices, controls, software, and accessories. As we continue to expand our team, we are seeking a IT QA Engineer to join us on our journey.
We have organized ourselves culturally around a set of shared values. We are a team first, which means we are collaborative and support each other toward our common goals. We start everything from the outside in, starting with the customer and solving from there. We value trust, so we are a company of people who are open and direct, avoid politics, and who do what it takes to deliver on our commitments. And as we work together, we are empathetic, courteous, and fair, because we respect each other. Finally, we believe that creativity and innovation belong in all parts of the company in order to drive excellence in everything we do.
Position Overview:
We are seeking a detail-oriented and collaborative IT QA Engineer to join our global IT team. This role is responsible for ensuring the quality and reliability of enterprise software solutions through structured testing processes. The ideal candidate will work closely with business users and developers to create, maintain, and execute comprehensive test plans for both enhancement and implementation projects.
Key Responsibilities:

• Collaborate with business stakeholders to understand processes and requirements to translate them into effective test plans for quality assurance.
• Design, implement, and maintain manual and automated testing strategies for enterprise applications.
• Execute functional, regression, integration, and user acceptance testing (UAT).
• Track and manage defects using Jira, ensuring timely resolution and clear communication with development teams.
• Continuously improve QA processes and tools to enhance testing efficiency and coverage of Enterprise systems.
• Provide feedback and recommendations to improve application usability and performance.
• Develop and maintain user documentation to support applications, encourage best practices, and drive feature adoption.
• Ensure compliance with company standards and best practices in software testing.
• Support Company objectives by completing additional tasks as needed

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 5+ years of experience in QA engineering, preferably within enterprise software environments.
• Strong experience working directly with business users to define and validate test scenarios.
• Proficiency in Jira for issue tracking and test management.
• Familiarity with enterprise platforms such as ERP, CRM, or custom business applications.
• Experience with test automation tools is a plus (e.g., Selenium, TestRail, Postman).
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a cross-functional team.

Preferred Skills:

• Experience with nuances of global financial systems.
• Experience with NetSuite is a plus.
• Knowledge of SQL and data validation techniques.

Bose Professional is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.
Position/Title: IT QA Engineer
Time Type: Full-time
Location: Mangalore, India (Hybrid)
Reports to: IT Business Architect
Department: IT
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