It Network Engineer

1 to 6 Year    Hyderabad/ Secunderabad (Andhra Pradesh), Kolkata (West Bengal), Mumbai (Maharashtra), Pune (Maharas
CANVAS27.com
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Job Description

Research and identify solutions to software and hardware issues
r Diagnose and troubleshoot technical issues, including account setup and network configuration
r Ask customers targeted questions to quickly understand the root of the problem
r Track computer system issues through to resolution, within agreed time limits
r Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue
r Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
r Provide prompt and accurate feedback to customers
r Refer to internal database or external resources to provide accurate tech solutions
r Ensure all issues are properly logged
r Prioritize and manage several open issues at one time
r Follow up with clients to ensure their IT systems are fully functional after troubleshooting
r Prepare accurate and timely reports
r Document technical knowledge in the form of notes and manualsr r Call us on 76699-43030 & our team will get in touch with you.r r If the above job does not suit your profile, you can still apply as we have various vacancies across different cities & job areas.r r For details of other jobs, you can also email us, else check our websiter r Give a miss call on 76699-43030 & our team will get back to you within 3-4 business days.r r Thanksr r Hiring Team
r Canvas25 comr r Call : 76699-43030r r
Education: Any Graduate
Industry: Healthcare, IT-Hardware/Networking

Skills Required

system administrator Hardware Networking Networking Printer Support Hardware Installa
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Job Detail

  • Job Id
    JD2900017
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hyderabad/ Secunderabad (Andhra Pradesh), Kolkata (West Bengal), Mumbai (Maharashtra), Pune (Maharas,
  • Education
    Not mentioned
  • Experience
    1 to 6 Year
 
 
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