to plan, implement, and manage the organization's IT infrastructure, systems, and support operations. The role involves overseeing hardware, software, networks, data security, and ensuring uninterrupted IT services across multiple branches.
Key Responsibilities
Manage and maintain IT infrastructure including servers, systems, networks, and POS environments
Oversee installation, configuration, and maintenance of hardware, software, and peripherals
Ensure smooth operation of
ERP, billing, POS, CCTV, biometric, and networking systems
Provide technical support and troubleshooting for head office and branch locations
Plan and implement IT policies, SOPs, and data security protocols
Manage backups, data protection, antivirus, firewall, and cybersecurity measures
Coordinate with vendors for AMC, software support, and IT procurement
Monitor system performance and ensure minimum downtime
Maintain IT documentation, asset registers, and compliance records
Support management with IT-related planning, upgrades, and cost optimization
Required Qualifications & Skills
Bachelor's degree in
IT / Computer Science / Engineering
or related field
4-8 years of relevant experience in IT infrastructure or IT management
Strong knowledge of networking, servers, hardware, and operating systems
Experience with ERP systems, retail IT environments, and POS systems
Hands-on troubleshooting and team coordination skills
Good communication, documentation, and problem-solving abilities
Preferred Experience
Experience in
retail, textile, or multi-branch organizations
Knowledge of cloud systems, data security, and disaster recovery planning
Job Type: Full-time
Pay: ₹45,285.49 - ₹64,381.17 per month
Work Location: In person
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