Job Description

About JOSYS

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Josys, a dynamic B2B SaaS platform startup, has embarked on a mission to revolutionize IT operations globally, following an exceptional launch in Japan and securing $218 million in Series A and B funding. Our platform enables businesses to conquer the complexities of work-from-anywhere setups, rapid digital transformation, and the proliferation of SaaS applications by simplifying, optimizing, and securing their IT operations.


With a presence in 9 countries, including Japan, India, and the USA, our cutting-edge product technology center is located in Bengaluru, India. As we continue our rapid expansion, we aim to double our full-time employee headcount in 2024, enhancing our capacity to innovate and deliver.

The Role

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We are looking for a hands-on

IT Manager

for a 6-month extendable contract to lead and execute critical IT infrastructure and operations initiatives. This is a high-impact role where you will be responsible for building foundational IT processes from the ground up while also managing day-to-day IT systems.


You will work closely with cross-functional teams and external partners to ensure secure, scalable, and efficient IT operations.

Why Join Us:

This is a great opportunity to influence the IT backbone of a growing global company. If you thrive in a build-from-scratch environment and enjoy rolling up your sleeves, we'd love to hear from you.

What You'll Do

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Design and implement core IT processes, policies, and workflows across the organization Set up and manage

SSO (Single Sign-On)

solutions to streamline and secure access management Take ownership of

endpoint management (device lifecycle management)

, including provisioning, configuration, compliance, and security using tools like Intune, Jamf, or similar Administer and optimize

Active Directory

and identity management systems Ensure secure and scalable onboarding/off boarding processes and access controls Support the rollout of collaboration tools, software licenses, and IT hardware Manage relationships with IT vendors and service providers Troubleshoot and resolve complex IT issues in a timely manner Maintain documentation of systems and procedures for internal reference

What You'll Bring

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6-10 years of experience in IT infrastructure or systems administration, including team or project leadership Strong, hands-on experience with:

+ SSO setup and management (e.g., Okta, Azure AD)
+ Endpoint management solutions (e.g., Microsoft Intune, Jamf, Kandji)
+ Active Directory and related tools
Proven track record in building or scaling IT processes in a growing organization Strong problem-solving skills and the ability to work independently Excellent communication and stakeholder management skills Experience in a SaaS or fast-paced tech environment is a plus

Preferred Certifications

(not mandatory, but a strong plus):

Microsoft Certified: Azure Administrator Associate Okta Certified Administrator / Okta Certified Consultant Jamf 200/300 Certifications (for Mac endpoint management) CompTIA Security+ or CompTIA Network+ * ITIL Foundation Certification (for process setup and IT service management)