It Manager Enterprise Applications

Year    KA, IN, India

Job Description

Role Purpose


Own, manage, and continuously improve all enterprise business applications (SAP Business One ERP, Integrated Operations Portal, Integrated Sales App, Keka HRMS, and future ecommerce platform). Drive endtoend project execution from idea, scoping, planning, build, integration, rollout, stabilization, to measurable results. Lead a small crossfunctional internal + vendor team to deliver reliable, scalable, and businesscentric solutions.

Key Responsibilities

1. SAP Business One Ownership

Act as primary functional + technofunctional authority across all SAP B1 modules (Financials, Sales, Purchase, Inventory, Production, MRP, Service, Fixed Assets, Banking, Costing, Approvals, Analytics). Lead enhancements, version upgrades, localization, GST compliance, and performance tuning. Maintain master data discipline, authorization matrix, change control, and audit readiness.

2. Integrations & Application Ecosystem

Manage and optimize integrations between SAP B1, Operations Portal, Sales App, Keka HRMS, ecommerce site, and future systems (APIs / Service Layer / ETL jobs). Define and enforce integration standards, error handling, logging, and data reconciliation processes.

3. ECommerce & Digital Enablement

Support/drive ecommerce platform roadmap (product master sync, pricing, stock visibility, order capture, customer selfservice). Ensure seamless order-to-cash and fulfilment flow into SAP.

4. Project & Delivery Management

Convert business needs into clear BRDs / user stories, scope, timelines, resource plans, and risk logs. Use project management tools (e.g., ClickUp / Jira / MS Project) to maintain plan, milestones, dependencies, and status dashboards. Run standups, reviews, UAT cycles, golive checklists, and postimplementation reviews.

5. Continuous Improvement & Automation

Identify process gaps, manual work, data integrity issues; propose and implement automation (workflows, alerts, dashboards, RPA / scripts, reporting). Build KPI/BI requirement handover documents for analytics team.

6. Team Leadership & Stakeholder Management

Lead, coach, and upskill internal application / support team. Coordinate with Finance, Operations, Sales, HR, Production, Logistics, and Management for priorities and adoption. Maintain clear communication, escalation, and expectation management.

7. Vendor & Partner Management

Evaluate, onboard, and govern external implementation / support partners. Ensure SLAs for incident response, enhancements, and uptime are met. Control scope creep and cost; negotiate change requests.

8. Governance, Security & Compliance

Enforce role-based access, SoD (Segregation of Duties), backup & recovery routines, patching, and performance monitoring. Support statutory / internal audits (GST, inventory, financial controls). Oversee documentation: configuration registers, interface maps, SOPs, user manuals, training material.

9. Incident, Problem & Change Management

Establish triage process, root cause analysis, preventive actions, and release calendar. Maintain application health dashboard (uptime, backlog aging, defect density).

10. Reporting & Metrics

Publish weekly / monthly dashboards on project progress, enhancement pipeline, SLA adherence, user adoption, integration success rates. Track ROI of key initiatives (cycle time reduction, error reduction, productivity gains).

Required Qualifications & Experience

Bachelors degree in IT / Computer Science / Engineering (Masters preferred).

8 -10+ years

handson experience with

SAP Business One

(functional or technofunctional) covering multiple modules and real project lifecycles. Proven record of

endtoend project delivery

(scoping to benefits realization). Strong integration experience (SAP B1 Service Layer / APIs / JSON / REST, middleware, ETL, or similar). Exposure to HRMS (e.g., Keka) and mobile / web application integration. Working knowledge of

ecommerce workflows

(catalog, pricing, inventory sync, order processing). Ability to read & guide on SQL queries (HANA / MS SQL), data validation, and performance basics. Practical understanding of GST, Indian statutory needs, approval workflows, and audit trails. Experience with project management & collaboration tools (ClickUp / Jira / Confluence / MS Project / Teams).

Technical Skill Set (Must Have)

SAP B1 Core Modules & Configuration SAP B1 Service Layer / DI APIs / Integration concepts SQL (queries, joins, basic optimization), Data Mapping & Reconciliation Authorization, UDFs, Queries, Layouts / Print templates Change & Release Management, Documentation discipline

Technical Skill Set (Good to Have)

Basics of Python / Power Automate / RPA for automation BI / Dashboard exposure (Metabase / Power BI / Crystal Reports) Ecommerce platform (Magento / Shopify / custom) integration experience Basic understanding of Azure / onprem hybrid environments Knowledge of HRMS data structures (attendance, payroll, org structure)

Core Soft Skills

Strong communication (simplify technical topics for business users) Structured problem solving & root cause analysis Stakeholder alignment & expectation management Planning, prioritization, and risk management Team mentoring, delegation, and performance tracking * High ownership mentality and bias for outcomes

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Job Detail

  • Job Id
    JD4030490
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year