Job Description

-- IT Manager (D365 F&O Focus)

Role & Responsibilities

Lead end-to-end Microsoft Dynamics 365 Finance & Operations (D365 F&O) implementations across Finance, SCM, Projects, and Manufacturing.

Translate Finance, Operations, and Compliance processes into standardized D365 configurations with minimal customizations and strong internal controls.

Establish program governance for D365: RAID, scope control, sprint ceremonies, CAB, KPI/OKR tracking, and executive steering cadence.

Define master data strategy, data quality rules, cleansing, migration waves, and reconciliation signoffs.

Architect integrations between D365 and third-party systems using DMF, DualWrite, Dataverse, Power Platform, and Azure services with secure APIs.

Design D365 security model, enable least-privilege access, periodic reviews, and audit readiness.

Plan and execute cutover and hypercare; manage command center, incident response, and defect burndown.

Drive change management and user adoption via training, SOPs, and Power BI dashboards.

Oversee partner management, IT systems, and ITSM practices including helpdesk, incident, problem, and change management.

Platform-Specific Responsibilities

D365 Solution Design: Lead fit-gap, blueprinting, and process harmonization across Finance, SCM, and Manufacturing.

Data & Integrations: Own DMF packages, mock runs, reconciliation, and resilient integrations with monitoring and alerting.

Security & Compliance: Implement role-based security, SoD controls, and fiscal compliance reporting.

DevOps & Releases: Govern ALM with Azure DevOps and LCS deployments.

Reporting & Insights: Deliver reporting via Electronic Reporting, BYOD, Dataverse, and Power BI.

Training & Adoption: Build role-based curricula, guides, and track process conformance.

SharePoint and Collaboration

Govern SharePoint Online for document management, records retention, metadata, and permissions.

Build solutions using SharePoint Lists, Power Automate, and Power Apps for D365 adjunct workflows.

Establish lifecycle policies and integrate with Teams for collaboration on D365 projects.

Network Security

Own network security architecture: next-gen firewalls, VLAN segmentation, and Zero Trust access.

Implement IDS/IPS, DNS security, and continuous rulebase hygiene.

Manage VPN and remote access with MFA, device compliance, and vulnerability remediation.

Email Security

Implement phishing protection, DMARC/DKIM/SPF, and anti-impersonation controls.

Enforce Sophos Email Security policy, Safe Links, and DLP for financial/PII data.

Conduct awareness campaigns and report risk reduction metrics.

NAS and Data Protection

Design NAS file services with role-based access and auditing.

Implement immutable backups, replication, and 3-2-1 backup strategy.

Monitor storage performance, capacity, and growth forecasting.

Governance, Risk, and Compliance

Establish IT/security policies aligned with ISO 27001 and statutory requirements.

Coordinate audits for D365, M365, and network controls with remediation tracking.

Maintain vendor due diligence, license compliance, and asset inventories.

Key Skills Required

7+ years in IT with 3-5 years leading ERP programs and 2+ full-cycle D365 F&O implementations.

Strong knowledge of D365 modules, Azure DevOps, Power Platform, and integration patterns.

Experience in M365 security, SharePoint governance, and Power Automate/Power Apps.

Solid grounding in network/email security, MFA, DLP, and vulnerability management.

NAS/storage administration, backup/DR strategies, and lifecycle management.

Strong leadership, communication, and project management capabilities.

Performance Indicators

On-time, on-budget D365 milestones and successful go-lives with controlled defect rates.

Data migration accuracy, SoD/audit compliance, and adoption metrics.

Reduction in security incidents and vulnerability backlog.

SharePoint utilization and DR test success within RPO/RTO targets.

Job Types: Full-time, Permanent

Benefits:

Health insurance Provident Fund
Work Location: In person