Job Description

Job Summary:

The IT Manager will be responsible for overseeing the IT infrastructure, software systems, cybersecurity, and tech support functions of the NBFC. The role ensures smooth technology operations, data security, and the alignment of IT strategy with business goals--especially around digital lending platforms, LMS, and regulatory tech compliance.

Key Responsibilities:1. IT Infrastructure & Systems Management:

Oversee and maintain servers, networks, databases, and enterprise systems. Manage IT assets, software licenses, hardware upgrades, and troubleshooting. Ensure system uptime, data backups, and disaster recovery readiness.

2. Application & Platform Support:

Manage core business applications such as Loan Management Systems (LMS), CRM, and ERP platforms. Coordinate with vendors/partners for application development, integration, and maintenance. Ensure digital lending platform stability, customer onboarding system efficiency, and API integrations with partners.

3. Cybersecurity & Data Protection:

Implement data security protocols, firewalls, and access control policies. Monitor cyber threats, perform vulnerability assessments, and lead IT audits. Ensure compliance with RBI cybersecurity guidelines and data privacy laws.

4. Compliance & Regulatory Tech Support:

Ensure technology systems comply with RBI, UIDAI, CKYC, and credit bureau integration standards. Oversee secure data transmission and report generation for regulatory submissions (e.g., RBI COSMOS/LEAP reporting). Liaise with compliance/legal teams to implement required tech controls.

5. Team Management & Support:

Lead a team of IT executives, support staff, and system administrators. Provide end-user IT support and training for staff on systems and tools. Develop IT policies, SOPs, and standard response protocols.

Key Skills & Competencies:

Strong knowledge of IT infrastructure, networking, and cloud platforms (AWS/Azure) Hands-on experience with NBFC/LMS platforms, APIs, and mobile/web application support Proficiency in cybersecurity, endpoint security, and data encryption Knowledge of RBI IT compliance, digital lending tech stack, and data localization requirements Excellent project management and vendor coordination skills

Qualification & Experience:

Education:

B.Tech/B.E. in Computer Science, Information Technology, or related field

Preferred:

M.Tech, MBA (IT), or relevant certifications (CCNA, CISSP, PMP, etc.)

Experience:

5-10 years of experience in IT management, preferably in an NBFC, bank, or fintech company
Job Types: Full-time, Permanent

Pay: ?22,000.00 - ?25,000.00 per month

Work Location: In person