Job Description

Job Title: IT Operations Manager-AWS
Location: Bangalore
Job Type: Full-Time
Salary-10-16lpa
Job Summary:
We are seeking an experienced AWS Operations Manager to lead our Network Operations Center (NOC) and Security Operations Center (SOC) teams. This role will focus on developing and implementing cloud operations strategies that align with business objectives, enhancing service reliability, and optimizing cloud resources.
Required Qualifications:

• 7+ years of IT experience with 3+ years specifically in cloud operations (Preferably AWS).
• 3+ years of experience in production operations for globally distributed cloud infrastructure.
• Proven leadership experience in managing technical teams and projects.

• Hands-on experience with AWS services (VPC, EC2, EBS, RDS, ALB, ASG, IAM, S3 etc.).and linux.
• Strong conceptual knowledge of DevOps practices, CI/CD pipelines, and Infrastructure as Code (Terraform, CloudFormation etc). Familarity with monitoring and managing complex centenaried production environment.
• Familiarity with app/infra monitoring and log management tools (CloudWatch, Prometheus, ELK, New relic, Datadog, Splunk , Grafana etc). Familiarity with automations related to routin operational task.

Preferred/ Good to have Qualifications:

• AWS certifications (Solutions Architect, DevOps Engineer, etc.) are highly desirable.

• Experience in regulated industries and managing high-availability systems.

• Multi-cloud and hybrid cloud experience is a plus.

• ITIL certification

Key Responsibilities:
Leadership & Team Management:

• Lead and mentor DevOps, Site Reliability Engineering (SRE), and Quality Assurance (QA) team leads.
• Foster a culture of collaboration and continuous improvement within cloud operations teams.

Cloud Operations Strategy:

• Develop and implement cloud operations strategies aligned with business objectives.
• Drive continuous improvement in cloud infrastructure, automation, and CI/CD processes.

Incident Management:

• Own incident management and resolution processes, ensuring timely response and effective resolution.
• Collaborate with customer & internal teams to enhance service reliability and performance.

Security & Compliance:

• Ensure adherence to security and compliance standards across all cloud operations.

Cost Optimization:

• Optimize cloud costs and resource utilization through effective management and strategic planning.

Performance Tracking:

• Establish and track key performance indicators (KPIs) for cloud operations, providing regular updates to stakeholders.
• Stay current with industry trends and emerging technologies to inform strategic decisions.

Stakeholder Management:

• Serve as a key point of contact for cloud performance and operational metrics, building strong vendor relationships and providing regular updates to leadership.