Job Description

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.
We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!
This is a large impact role that demands someone who can excel in a fast paced and ever changing environment.
Location: India remote
Work Time Zone: PST overlap * Start Date: Immediate
Rate preference: 25-30 lpa ( DOE)
What You'll Do
The Infrastructure and Operations Scrum master is a strategic role responsible for the agile delivery of the organization's IT Infrastructure initiatives and daily operations. This role is crucial in facilitating the team's adoption and adherence to the Scrum/Kanban framework, ensuring the continuous delivery of high-quality, reliable, and scalable infrastructure solutions. The ideal candidate has a strong understanding of both Agile principles and complex IT infrastructure environments. This position is part of the IT Global Infrastructure & Operation team and will be remote. A
In this role, you will have the opportunity to:
Facilitate all Scrum Ceremonies: Organize and lead Daily Scrums, Sprint Planning, Sprint Review, and Sprint Retrospective meetings, ensuring they are productive and time-boxed.
Remove Impediments: Proactively identify, address, and escalate technical and non-technical obstacles that prevent the team from achieving their sprint goals, especially those related to cross-team dependencies or legacy infrastructure issues.
Coach the Team: Coach the infrastructure team in self-organization, cross-functionality, and continuous delivery, helping them to apply Agile principles in an infrastructure context.
Promote Adherence: Ensure the team lives the Agile values and principles, and adheres to the Scrum framework.
Manage Backlog: Collaborate with the Product Owner (often an Infrastructure or Platform Lead) to maintain a healthy and well-refined Product Backlog, including technical debt, operational tasks, and infrastructure projects.
Communication: Act as a central communication point between the team and stakeholders, providing clear, transparent, and timely updates on team progress, risks, and health metrics (e.g., burn-down/up charts, velocity).
Transparency: Use tools (like Jira or Azure DevOps) to ensure the backlog, sprint board, and metrics are visible to the team and relevant stakeholders.
The essential requirements of the job include:
Experience: 3+ years of experience as a Scrum Master, with at least 1-2 years specifically working with Infrastructure, Platform, DevOps, or IT Operations teams.
Certification: Certified Scrum Master (CSM), Professional Scrum Master (PSM I), or equivalent Agile certification.
Technical Knowledge: Strong conceptual understanding of IT Infrastructure components (e.g., networking, virtualisation, cloud computing (AWS, Azure, GCP), operating systems, databases).
Agile Expertise: In-depth knowledge of Agile methodologies, Scrum principles, and scaling frameworks (e.g., SAFe, LeSS) is a plus.
Soft Skills: Excellent servant leadership, facilitation, conflict resolution, and written/verbal communication skills.
Tool Proficiency: Experience with Agile project management tools (e.g., Jira, Confluence, Trello, Azure DevOps).
Travel, Motor Vehicle Record & Physical/Environment Requirements:
0%-5% travel as per business requirements.
MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Skills Required