:
Assist in responding to and resolving user support requests via email, phone, or in-person.
Help with setting up new user accounts, hardware installations, and software configurations.
Maintain documentation of support requests and solutions provided.
Surveillance Monitoring
:
Monitor and report incidents or anomalies from the CCTV or surveillance systems.
Perform routine checks to ensure surveillance equipment is operational.
Backup Assistance
:
Support daily/weekly backup procedures under guidance from the IT team.
Assist in verifying the integrity and consistency of backup data.
Basic Troubleshooting
:
Identify and troubleshoot issues related to desktops, laptops, printers, and network connectivity.
Escalate complex problems to senior IT staff when necessary.
Inventory and Asset Management
:
Help track and update IT asset inventory, including hardware and software.
Requirements:
Basic understanding of IT systems, computer hardware, and networking.
Familiarity with Microsoft Windows and Office applications.
Good problem-solving and communication skills.
Ability to follow instructions and work in a team environment.
Eagerness to learn and take initiative.
Job Types: Full-time, Part-time, Fresher
Pay: ₹4,000.00 - ₹5,000.00 per month
Work Location: In person
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