UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow - 226010, India
Telephone:
915.130.3150
Email:
Recruitment_ARDEMDataServices@ardem.com
Department:
Information Technology
Location:
Remote (India)
Schedule:
Full-time
Work Mode:
Work From Home (WFH)
Educational Qualification:
B.Tech (IT) / M.Tech (IT)
Shift:
Rotational Shifts
(6am to 3pm, 2pm to 11pm, and 10pm to 7am)
Role Summary
----------------
The IT Intern will support day-to-day IT operations and assist in maintaining the organization's IT infrastructure. This role provides structured exposure to desktop support, cloud platforms, user management, server infrastructure, and IT security practices under the guidance of senior IT team members.
Key Responsibilities
------------------------
Assist in troubleshooting and resolving basic desktop, software, hardware, and network-related issues under supervision.
Support user account management activities using Azure Entra ID (Azure Active Directory), Active Directory, and Microsoft 365.
Assist the IT team in configuring, monitoring, and supporting AWS cloud services, including EC2, S3, IAM, and WorkSpaces.
Support maintenance and monitoring of on-premises server infrastructure, internal applications, and email services.
Assist with data backups, basic disaster recovery tasks, and implementation of security procedures in line with company policies.
Create, update, and maintain technical documentation, SOPs, and knowledge base articles.
Collaborate with internal teams to support system upgrades, IT infrastructure improvements, and ongoing IT projects.
Adhere to company IT policies, data security standards, and confidentiality requirements.
Required Skills & Competencies
-----------------------------------
Basic understanding of IT infrastructure, networking concepts, and operating systems
Familiarity with cloud platforms such as AWS and/or Microsoft Azure
Fundamental knowledge of Active Directory and user access management
Strong willingness to learn and adapt to new technologies
Good analytical, problem-solving, and communication skills
Ability to work independently in a remote environment
Technical Requirements
--------------------------
Personal laptop/desktop with required specifications
Reliable internet connectivity to support remote work
Learning & Development Opportunities
-----------------------------------------
Hands-on exposure to enterprise IT environments
Practical experience with cloud technologies and infrastructure support
Mentorship from experienced IT professionals
Opportunity to develop technical, documentation, and operational skills
Additional Requirements
---------------------------
This opportunity enhances your work life balance with allowance for remote work. To be successful your computer hardware and internet must meet these minimum requirements:
Laptop or Desktop:
+
Operating System:
Windows
+
Screen Size:
14 Inches
+
Screen Resolution:
FHD (1920x1080)
+
Processor:
I5 or higher
+
RAM:
Minimum 8GB (Must)
+
Type:
Windows Laptop
+
Software:
AnyDesk
Internet Speed:
100 MBPS or higher
About ARDEM
---------------
ARDEM is a leading Business Process Outsourcing and Business Process Automation Service provider. For over twenty years ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in USA and Canada. We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company.
NOTE!
---------
ARDEM will never ask for any personal information or banking information during the hiring process for any data entry/processing type of work. If you are contacted by any party claiming to represent ARDEM Incorporated offering work from home jobs - this is fraud. Please disregard and refer to ARDEM's Careers page for all open job positions. We apologize for any inconvenience caused by such acts.
Beware of fraud agents! do not pay money to get a job
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