Company Description
Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.
Group's key figures are approx. 3 billion Euros turnover, more than 650 laboratories across 45 countries and more than 45.000 staff.
POSITION TITLE: ITISC FET Europe Helpdesk Engineer
REPORTING TO: ITISC FET Europe Service Desk Manager / India Team Leader
Are you passionate about IT and eager to grow your career in a dynamic, international environment? Join our Service Desk team in India, where you'll be the first point of contact for IT support across Europe - and where your ambition can lead you to a leadership role.
OBJECTIVE:
As a Service Desk Engineer, you'll support over 16.2 k+ users across 17 different IT user zones in Europe, ensuring smooth operations for our laboratories, offices, and VIP users. You'll handle a wide range of IT issues, from Microsoft 365 to workplace hardware, and play a key role in delivering high-quality service.
What You'll Do
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