Job Description

I. Job Purpose

The head of IT Infrastructure is responsible for the technology infrastructure planning, implementation and operations of all technology infrastructure which includes data center, network and server services, telephony, service monitoring, user support/help desk, desktops, laptops servers, storage and related devices and software.

This position is operationally responsible for ensuring the availability, integrity, and security for all IT systems and infrastructure

II. Job Responsibilities

Partners with and supports the IT Head to lead the technology infrastructure strategy and execution for the enterprise

Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.

Provides infrastructure services vision, enables innovation and seeks to leverage IT trends that can create business value consistent with the company's requirements and expectations

Development of enterprise standards and technology architecture and the IT operations governance process in close integration with the IT Security team

Conduct product and vendor evaluations ensuring best in class technologies and partners

Works closely with and manage strategic vendor partner relationships

Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business.

Hands-on technical depth, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting

Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly available server and network architecture

II. Skills and Competencies

Knowledge of network infrastructure protocols and services (TCP/IP, DNS, DHCP)

Familiarity with modern networking technologies including SDN and NFV

Understanding of IT security principles and best practices

Excellent analytical and problem-solving skills

Ability to communicate effectively with technical and non-technical stakeholders

Experience in managing virtualization technologies like VMware or Hyper-V

Proven track record in implementing IT projects successfully

Extensive experience in network and server administration

In-depth knowledge of network hardware and software

Proficient with network diagnostic, monitoring, and analysis tools

Strong understanding of firewalls, VPN, and security protocols

Excellent troubleshooting skills

Ability to work independently as well as part of a team

Good organizational and time-management skills

Strong attention to detail

Technical writing skills for documentation

Ability to handle multiple tasks and projects simultaneously

Experience with network design and architecture

III. Qualifications & Experience

10+ years of relevant work experience

Education

Diploma or Bachelor's degree in Computer Science, Information Technology, or a related field

Professional certifications such as Cisco CCNA, VMware VCP

Job Type: Full-time

Pay: ?3,000,000.00 - ?3,500,000.00 per year

Benefits:

Health insurance Leave encashment Life insurance Provident Fund
Schedule:

Day shift
Work Location: In person