Your responsibilities will include but not be limited to:
Provide technical support to users, addressing and resolving hardware and software issues promptly.
Troubleshoot various technical problems, ranging from network connectivity issues to system malfunctions.
Set up and configure desktop hardware, ensuring all equipment is functioning properly and meets organizational standards.
Assist in the installation and updates of computer software and operating systems to ensure optimal performance and security.
Offer specialized technical support for classrooms, including the maintenance and operation of AV systems.
Document technical issues and resolutions in detail for reporting purposes and future reference.
Skills Required:
Desktop Support
Network Support (L1)
Troubleshooting Hardware & Software
AV System support
Classroom tech support
Interested candidates please mail your CV to careers@krea.edu.in. The subject line for the email should be Name Application for IT Infra Support Engineer (Infra L1 Support)
Application Process:
Interested candidates should submit their resume, a cover letter detailing their relevant experience, and contact information careers@krea.edu.in. Please fill the application form attached herewith (mandatory) - .
Krea University is an equal opportunity employer and encourages applications from individuals of all backgrounds. Remuneration will be competitive with Indian non-profit pay scales and will depend upon the candidate's experience levels and the overall organization's salary structure.
Note: The roles and responsibilities outlined above are not meant to be an exhaustive list of tasks. The need for flexibility is required, and the job holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.
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Note: Only shortlisted candidates will be contacted.
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