We are seeking a dedicated and customer-oriented IT Helpdesk Support Intern professional to join our team. The ideal candidate will provide technical assistance and support to end-users, ensuring the smooth operation of IT systems and services.
Key Responsibilities:
Respond to user inquiries and provide technical support via phone, email, or remote desktop tools.
Diagnose and resolve basic hardware, software, and network issues remotely.
Install, configure, and maintain basic computer systems and applications through remote management tools.
Basic knowledge of Active Directory and Office 365.
Basic knowledge of servers, networks, and security systems.
Collaborate with other IT team members to resolve complex issues.
Qualifications
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Qualifications:
Education:
Bachelor's degree in information technology, Computer Science, or a related field (preferred).
Technical Skills:
Knowledge of Windows, Linux and macOS operating systems.
Basic knowledge of Office 365 administration and cloud computing.
Knowledge of networking concepts (TCP/IP, DNS, DHCP).
Ability to use remote support tools effectively.
Additional Information
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Soft Skills:
Excellent communication and interpersonal skills.
Problem-solving and analytical abilities.
Customer service-oriented mindset.
Intrested candidates can share resume on recruitment@safeaeon.com
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Job Detail
Job Id
JD3706663
Industry
Not mentioned
Total Positions
1
Job Type:
Contract
Salary:
Not mentioned
Employment Status
Permanent
Job Location
PB, IN, India
Education
Not mentioned
Experience
Year
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Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.