Job Description

A "Head of ERP" job description typically entails overseeing the entire Enterprise Resource Planning (ERP) system within an organization, including its design, implementation, maintenance, and optimization, by leading a team of ERP specialists, collaborating with various departments to identify business needs, and ensuring the system aligns with strategic goals and operational efficiency; key responsibilities include system architecture design, data migration, integration with other systems, user training, and staying updated on the latest ERP technologies to recommend improvements.
Key Responsibilities:
Strategic Planning:

• Define the overall ERP strategy, aligning it with business objectives and future growth plans.

• Evaluate and recommend new ERP solutions or upgrades based on evolving business needs.

• Lead the selection process for ERP vendors and manage vendor relationships.

Implementation and Deployment:

• Oversee the design, configuration, testing, and deployment of the ERP system across all modules.

• Manage data migration and cleansing processes to ensure accurate data within the ERP system.

• Coordinate with cross-functional teams to gather requirements and translate them into functional specifications for the ERP system.

System Maintenance and Optimization:

• Monitor system performance, identify bottlenecks, and implement improvements to enhance efficiency.

• Manage system updates, patches, and upgrades to ensure compatibility and security.

• Address user issues and provide technical support.

Team Leadership:

• Build and lead a high-performing team of ERP specialists, including functional analysts, technical consultants, and system administrators.

• Provide mentorship and training to team members on new ERP functionalities and best practices.

User Training and Support:

• Develop comprehensive user training programs to ensure employees effectively utilize the ERP system.

• Provide ongoing support to users, addressing queries and resolving system-related issues.

Compliance and Security:

• Ensure adherence to industry regulations and data privacy standards within the ERP system.

• Monitor system access controls and maintain data security measures.

Required Skills and Qualifications:

• Deep understanding of ERP systems (e.g., SAP, Oracle, NetSuite) and their functionalities across various modules (finance, sales, inventory, HR)

• Proven experience in managing ERP implementations and upgrades

• Strong project management skills to oversee complex ERP projects

• Excellent communication and stakeholder management abilities to collaborate with different departments

• Technical proficiency in system integration, data analysis, and reporting

• Business acumen to understand business processes and translate them into ERP requirements

• Leadership skills to motivate and guide a team of ERP specialists