Job Description

Key Responsibilities - CCTV & IT Hardware Support

IT Hardware Responsibilities

System Setup & Maintenance

Assemble and configure desktops, laptops, printers, and scanners.

Format systems and install OS/software as per company standards.

Network & Connectivity

Set up LAN, Wi-Fi routers, switches, and structured cabling.

Troubleshoot connectivity issues and coordinate with ISPs if required.

Asset Management

Maintain inventory of all IT hardware (systems, UPS, routers, cables).

Tag and record asset issue/return with proper documentation.

Hardware Troubleshooting

Diagnose and resolve issues related to hardware failure, overheating, or device malfunctions.

Coordinate with vendors for warranty replacements or service calls.

User Support & Helpdesk

Provide first-level support to employees for system issues, peripheral problems, and login/access issues.

Create and maintain basic user guides and FAQs.

Security & Access Controls

Maintain antivirus and endpoint protection on systems.

Ensure physical access to server rooms and IT areas is secured.

CCTV Surveillance Responsibilities

Installation & Configuration

Install, configure, and maintain CCTV cameras (IP & analog), DVRs/NVRs.

Ensure proper cabling, camera angle alignment, and power backup integration.

Monitoring & Maintenance

Regularly monitor camera feeds and ensure continuous recording.

Perform preventive maintenance and troubleshoot issues like no display, no recording, or blurry footage.

Network Integration

Configure cameras on the local network (LAN/WAN).

Assign IPs, set port forwarding, and enable remote/mobile access as required.

Footage Backup & Retrieval

Backup footage as per policy or request for incidents.

Retrieve and provide video evidence for security audits, HR, or legal teams.

Audit & Compliance

Maintain CCTV health check logs and ensure compliance with internal security policies.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Health insurance Provident Fund
Experience:

IT Hardware: 3 years (Required)
Work Location: In person