Job Description

Job Responsibilities - IT Technician (Hospital)

1. Technical Support & Helpdesk

Provide first- and second-level technical support to hospital staff (doctors, nurses, admin, and technicians). Troubleshoot hardware, software, network, and application issues. Respond to service tickets, on-site calls, and emergency IT incidents.
2. Hardware & Device Support

Install, configure, and maintain desktops, laptops, printers, scanners, tablets, and mobile devices. Support nursing stations, operating rooms, outpatient clinics, and administrative offices. Assist with basic support of medical and diagnostic systems in coordination with biomedical teams.
3. Network & Systems Support

Perform basic network support (LAN/Wi-Fi connectivity, cabling, IP devices). Assist in maintaining servers, user accounts, and hospital information systems. Monitor systems and escalate complex issues to network/system engineers. 4. Clinical Systems Assistance Support hospital applications such as EHR/EMR, PACS, LIS, RIS, and pharmacy systems. Ensure workstations and devices used for patient care remain functional. Provide on-site technical support during system outages.
5. Security & Compliance Support

Follow hospital IT security policies and data protection procedures. Assist with user access management, password resets, and endpoint security. Help ensure compliance with healthcare data regulations (HIPAA or local equivalents).
6. Maintenance & Documentation

Perform routine maintenance, updates, and system checks. Maintain IT inventory, asset tracking, and support documentation. Document incidents, fixes, and standard operating procedures.
7. Staff Support & Training

Guide staff on proper use of hospital IT systems and equipment. Provide basic training for new employees. Support IT projects such as system upgrades, new clinic setups, and equipment deployments.
8. On-Call & Operational Support

Participate in on-call rotations and after-hours support. Support 24/7 hospital operations with a strong focus on patient safety.
Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person