Job Description

Key Responsibilities:

Software & Application Support

Troubleshoot issues in Google Workspace (emails, drive access, user management). Manage all digital assets of the organisation in respect for licensing and renewals CRM + SAP Integration Support Provide first-line support for the CRM platform used by sales/service teams. Coordinate training and troubleshooting for on-ground users. Infrastructure & Hardware Support Provide IT support for all internal hardware: desktops, laptops, tablets (sales/service), printers, scanners, etc. Install and maintain operating systems, applications, and antivirus across devices. Maintain IT asset inventory and ensure timely servicing/replacement. Set up and troubleshoot Wi-Fi routers, network switches, LAN infrastructure, and VPN connections. Ensure stable internet and internal network performance across departments. Ensure uptime and performance of digital tools used across the organization.
Requirements:

Bachelor's degree in IT, Computer Science, or a related field. 3 years of experience in IT support, system administration, or tech operations. Working knowledge of: Google Workspace & Admin Console Ability to provide support for CRM or ERP systems, preferably SAP B1 integrations Strong interpersonal skills to support non-technical staff effectively. Network troubleshooting (LAN, Wi-Fi, VPN)
Job Type: Full-time

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

Provident Fund
Shift:

Day shift
Work Location: In person

Expected Start Date: 10/06/2025