Job Description

Job Title: IT Executive

Company:

VNK Group of Hotels & Restaurants

Location:

Wayanad, Kerala

Employment Type:

Full-Time

Experience Level:

Minimum experience on the same field (2-4 Years)

Role Overview

As IT Executive, you'll be the backbone of our technology operations, supporting hotel and restaurant teams, maintaining critical systems, and ensuring a seamless experience for both staff and guests. This role demands hands-on troubleshooting, proactive system management, and coordination with vendors and service providers.

Key Responsibilities

Oversee and maintain hotel and restaurant IT systems including PMS, POS, Wi-Fi, CCTV, biometric access, and guest entertainment platforms Provide prompt technical support to staff across departments and locations Monitor network health, data backups, and cybersecurity protocols Manage hardware/software procurement, installation, and vendor coordination Support digital assets including websites, booking engines, and email systems Document system configurations and maintain IT inventory Ensure compliance with IT policies and assist during audits or upgrades

Preferred Qualifications

Bachelor's degree or diploma in IT, Computer Science, or related field 2-4 years of IT support experience, preferably in hospitality or retail Proficiency in Windows OS, networking, and hotel software Familiarity with cloud services, antivirus tools, and data protection practices Strong troubleshooting skills and ability to work independently Willingness to travel between properties and respond to urgent issues
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Food provided Paid time off Provident Fund
Application Question(s):

How may years of experience do you have? Which district are you from?
Work Location: In person