Job Description

Job Title:

IT Executive & System Administrator

Qualification:

Graduate

Experience:

2-3 years of experience

Gender:

Male

Key Responsibilities:

IT Infrastructure Management + Procure and maintain IT hardware assets including laptops, desktops, printers, and other accessories. + Troubleshoot hardware and software issues related to desktop, laptop, and printers. + Maintain an updated IT asset register and ensure timely handover/takeover during employee onboarding and resignation. + Manage mobile infrastructure including procurement of handsets and SIM cards.

Network & Security

+ Manage and maintain Internet Lease Lines (Tata Teleservices, GTPL, Airtel) to ensure uninterrupted connectivity. + Configure and monitor network equipment including Sophos Firewall, routers, switches, and ensure LAN availability. + Coordinate with vendors for LAN implementation and upgradation. + Ensure network security and data integrity across the organization.

Surveillance & Uptime

+ Solely responsible for managing the company's CCTV infrastructure. + Ensure 99% uptime of all surveillance systems through proactive monitoring and maintenance.

Vendor & License Management

+ Maintain strong vendor relationships to support IT procurement and services. + Handle procurement of IT-related licenses and services (e.g., Google Workspace, Sophos). + Coordinate vendor engagement for IT requirements and manage AMC and SLA compliance. Google Workspace Administration + Administer the Google Workspace Console: user creation, password resets, security configuration, and license procurement coordination. + Ensure mail security and compliance as per company policy.

ERP Management

+ Support ERP Highrise usage by coordinating with the Highrise support team. + Troubleshoot ERP-related issues independently for commonly used modules. + Ensure smooth ERP functioning across departments. +

Application Development (Google AppSheet)

+ - Design, develop, and maintain in-house applications on the AppSheet platform including:
+ - Purchase IMS - Work Order IMS - Demand Follow-up App + - Ensure all AppSheet applications are updated, user-friendly, and error-free.
+ - Address platform-specific issues and coordinate with AppSheet support when required.