Responsibilities
Respond to user inquiries via phone, email, or in-person to diagnose and resolve technical issues.
Install, configure, and maintain computer systems, software applications, and peripherals.
Troubleshoot network connectivity problems and perform basic network administration tasks.
Provide training and guidance to users on software usage and best practices.
Document all support activities, including resolutions, in the ticketing system.
Collaborate with other IT team members on larger projects and system upgrades.
Ensure compliance with company security policies and data protection standards.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Leave encashment
Life insurance
Ability to commute/relocate:
SARMASTPUR, JALANDHAR, Jalandhar - 144012, Punjab: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Preferred)
Work Location: In person
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