Job Description

Department:

IT

Location:

MIT-World Peace School, Indore

Reporting To:

School Administrator / IT Manager

Job Summary:

The IT Executive will be responsible for managing and supporting all IT operations within the school, including hardware, software, network, and ERP systems. The role involves providing technical support to staff and students, maintaining school IT infrastructure, and ensuring smooth functioning of the MCB ERP in coordination with the administrator and IT manager.

Key Responsibilities:

Provide day-to-day IT support to teachers, administrative staff, and students. Coordinate with the school administrator and IT manager for planning, implementing, and monitoring IT-related tasks. Handle installation, configuration, and maintenance of computers, smart TVs, projectors, printers, and other school devices. Support and monitor the functioning of MCB ERP--including user access, data entry, report generation, and student module troubleshooting. Liaise with the ERP vendor for issue resolution, feature requests, and training requirements. Manage user onboarding/offboarding (email, ERP, and network access). Maintain IT asset records, ensure timely updates in the IT inventory, and track AMC/service renewals. Ensure smooth operation of school Wi-Fi, CCTV systems, biometric devices, and classroom connectivity. Assist teaching and administrative staff in using educational software and digital tools effectively. Coordinate with vendors for IT procurement, maintenance, and repair work. Ensure regular data backup, software updates, and IT security compliance. Prepare and maintain IT reports and documentation for review by the IT manager and administrator.

Qualifications & Skills:

Bachelor's degree in information technology, computer science, or a related field. 1-3 years of experience in IT support, preferably in a school or educational institution. Working knowledge of MCB ERP or similar school management systems. Strong understanding of Windows, networking, MS Office, and hardware troubleshooting. Familiarity with Google Workspace. Excellent coordination and communication skills.

Key Attributes:

Service-oriented and proactive in resolving issues. Ability to multitask and prioritize under pressure. Strong sense of responsibility, accuracy, and confidentiality. Team player with a collaborative approach towards academic and administrative staff.
Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

Provident Fund
Application Question(s):

What's your notice period? How many years of experience do you have?
Work Location: In person