We are seeking an IT Support Executive to provide technical support and maintenance for our computer systems, hardware, and software. The ideal candidate will have excellent problem-solving skills, be able to work independently, and provide exceptional customer service.
Key Responsibilities:
1.
Installation, Configuration, and Maintenance: Install, configure, and maintain computer hardware, software, and peripherals.
2.
Troubleshooting and Resolution: Troubleshoot and resolve system and network issues in a timely and efficient manner.
3.
User Training and Support: Train users on how to use software and hardware, and provide ongoing support and guidance.
4.
User Account Management: Set up new user accounts and profiles, and assist with password issues.
5.
Call-out Response: Respond to call-outs within agreed time limits and prioritize multiple open cases.
6.
Technology Evaluation: Test and evaluate new technology to ensure compatibility and effectiveness.
7.
Electrical Safety Checks: Conduct electrical safety checks to ensure compliance with safety regulations.
8.
Documentation and Reporting: Maintain accurate records of technical issues, resolutions, and user training.
Requirements:
1.
Education: Diploma or Degree in Computer Science, Information Technology, or related field.
2.
Experience: 1-2 years of experience in IT support or related field.
3.
Technical Skills: Proficient in Windows, macOS, and Linux operating systems, as well as Microsoft Office and Google Suite.
4.
Soft Skills: Excellent communication, problem-solving, and customer service skills.
5.
Certifications: CompTIA A+, Network+, or equivalent certifications preferred.
What We Offer:
1.
Competitive Salary: Market-competitive salary and benefits package.
2.
Opportunities for Growth: Professional development and growth opportunities within the company.
3.
Collaborative Work Environment: Dynamic and supportive work environment with a team of experienced professionals.
How to Apply:
If you are a motivated and tech-savvy individual with excellent problem-solving skills, please submit your resume to careers@avyaanmgmt.com .
Job Types: Full-time, Permanent
Pay: Up to ₹20,000.00 per month
Benefits:
Provident Fund
Education:
Bachelor's (Required)
Language:
English (Required)
Work Location: In person
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