Job Description

Key Responsibilities

1. IT Infrastructure & Hardware Management

Install, configure, and maintain desktops, laptops, printers, scanners, biometric devices, CCTV, and networking equipment Monitor system performance and troubleshoot hardware issues Coordinate with vendors for procurement, AMC, and repairs

2. Network & Connectivity

Manage LAN, Wi-Fi, internet connections, routers, and switches Ensure uninterrupted connectivity at office and construction sites Maintain VPN and remote access systems (if applicable)

3. Software & Application Support

Install and manage licensed software (Windows, MS Office, accounting/ERP tools, CRM, project management software) Provide technical support to users for day-to-day IT issues Coordinate with software vendors for upgrades and issue resolution

4. Data Management & Security

Ensure regular data backup (local & cloud) Maintain data confidentiality and access control Implement basic cybersecurity measures (antivirus, firewall, password policies)

5. Attendance & IT Systems Support

Manage biometric attendance systems and access control Coordinate with HR for attendance data, reports, and system updates

6. Site IT Support

Provide IT support to project sites as and when required Setup site offices with internet, systems, and communication tools Ensure smooth IT operations at remote locations

7. Documentation & Compliance

Maintain IT asset inventory and licenses Document system configurations, backups, and SOPs Support internal audits and compliance requirements

8. User Training & Support

Train employees on basic system usage, data security, and IT policies Act as first-level IT helpdesk support
9.

ERP Implementation & Coordination (Key Responsibility)

Lead

end-to-end ERP implementation

for real estate and construction operations

Coordinate with

ERP vendors, implementation partners, and internal stakeholders

Map business processes across departments (Projects, Purchase, Accounts, Sales, CRM, HR) into ERP workflows

Ensure accurate

data migration, validation, and system configuration

Manage ERP

UAT (User Acceptance Testing)

, go-live activities, and post-implementation support

Act as single point of contact between management, users, and ERP service providers

Ensure ERP modules support:

o Project costing & billing

o Purchase & inventory

o Finance & compliance

o Sales, CRM & customer tracking

o HR & attendance integration

Drive ERP adoption through user training, SOPs, and change management

Monitor ERP performance, enhancements, upgrades, and issue resolution

Key Skills & Competencies

Hardware & networking knowledge Basic server, cloud, and backup management Troubleshooting & problem-solving skills Knowledge of cybersecurity best practices Vendor coordination & documentation skills Good communication & user-support attitude

Educational Qualification

Diploma / Bachelor's degree in IT, Computer Science, or related field Relevant certifications (Networking, Hardware, Cybersecurity) - preferred

Experience

2-5 years of experience as IT Executive / IT Support Prior experience in

real estate, construction, or multi-location setup

will be an advantage

Working Conditions

Office-based role with periodic visits to project sites
May require availability during system downtime or emergen

Job Type: Full-time

Benefits:

Provident Fund
Ability to commute/relocate:

Balewadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 1 year (Preferred)
Work Location: In person