Job Description

Responsibilities:

.Configuring retail systems with the POS software and other hardware and software infrastructure

Ensuring that retail systems are producing accurate information that is being reflected in relevant analytic reports

Receiving, logging and managing calls from internal staff and vendors via telephone and email

Installing and configuring computer hardware, software, networks, printers and scanners

Monitoring and maintaining CCTVs, computer systems and networks

Responding in a timely manner to service issues and requests

Providing 24x7 availability of critical solutions across the company

Setting up accounts for new users

Repairing and replacing equipment as necessary

Maintaining backup of all systems across the company

Maintaining records of software licenses MS SQL Server:

Ensuring regular maintenance activities, database design, query optimization, data extraction.

Candidate Qualifications & Skill Requirements:

-Knowledge of any of the following-- O365, Tally, SQL queries, integration of POS and Shopify, Olabi, GoFrugal, Odoo, ETP --is mandatory.

Bachelor's degree with 2-4 years of experience.

Expertise in SQL Queries and maintaining database

Understanding of Microsoft Office configuration

Expertise in technical support (over the phone or face to face)

Good knowledge required in computer hardware, setting up network

Knowledge of POS systems is an advantage

Job Location: Head Office - Lower Parel, Mumbai

Reporting Manager: IT Manager

Job Type: Full-time

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement Provident Fund
Work Location: In person