Job Description

Job Summary:

The IT Executive will be responsible for managing the company's IT infrastructure, providing technical support, ensuring smooth network operations, and maintaining software and hardware systems. This role requires proactive troubleshooting, system upgrades, and coordination with vendors to ensure optimal IT performance.

Key Responsibilities:

Install, configure, and maintain computer hardware, software, networks, printers, and other IT equipment. Provide technical support and troubleshoot IT-related issues for employees, both on-site and remotely. Manage user accounts, permissions, and access rights in line with company policies. Monitor and maintain network security, firewalls, antivirus, and data backup systems. Assist in implementing and maintaining ERP or other business applications. Ensure timely system updates, patches, and preventive maintenance to avoid downtime. Maintain inventory and records of IT assets, software licenses, and warranty information. Coordinate with external vendors and service providers for IT procurement and maintenance. Prepare IT documentation, manuals, and reports as required. Support IT audits and ensure compliance with company IT policies and data security standards.

Qualifications and Skills:

Bachelor's degree in Information Technology, Computer Science, or a related field. 1-3 years of experience as an IT Executive or in a similar IT support role. Knowledge of operating systems (Windows, Linux) and networking concepts. Familiarity with hardware troubleshooting and system upgrades. Experience with MS Office, email configuration, and basic database management. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Ability to work under pressure and handle multiple tasks effectively.

Preferred Attributes:

Certification in IT (e.g., CCNA, MCP, CompTIA A+ or Network+) is an added advantage. Experience with cloud platforms, cybersecurity, or ERP systems. Knowledge of data backup and disaster recovery solutions.
Job Type: Full-time

Pay: From ?20,000.00 per month

Benefits:

Cell phone reimbursement Paid sick time
Shift:

Day shift
Work Location: In person