Job Description

Key Responsibilities:

1. IT Support and Services

Provide day-to-day technical support for computers, printers, servers, and other devices. Troubleshoot hardware, software, and network issues across all hospital departments. Maintain IT inventory and ensure timely repair or replacement of equipment. Implement IT policies and ensure proper data backup and security protocols.

2. Software and Application Management

Manage hospital management software (HMS), billing software, and other digital applications. Install, configure, and update required software systems. Support staff with Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and other productivity tools.

3. Website Management

Update and maintain hospital website, including content, images, and announcements. Ensure website is user-friendly, updated, and aligned with hospital branding. Coordinate with developers or hosting providers for technical improvements or troubleshooting.

4. Graphic Designing and Digital Media

Design posters, banners, flyers, and brochures for hospital events, awareness programs, and internal communication. Create digital content for social media, notice boards, and email campaigns. Maintain hospital branding and ensure all visual content is professional and consistent.

5. Data Security and Compliance

Maintain confidentiality of hospital and patient information. Implement cybersecurity practices and monitor for threats. Ensure compliance with IT policies and government regulations.

6. Staff Training and Support

Conduct IT orientation or training sessions for hospital staff. Guide staff in using software, IT systems, and digital tools effectively. Provide support in digital communication, reporting, and document management.

Required Skills and Qualifications:

Bachelor's degree or diploma in IT, Computer Science, or related field. Minimum 1-3 years of experience in IT support, web management, or graphic designing (healthcare experience preferred). Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Experience in website management (CMS, WordPress, HTML basics). Knowledge of graphic designing tools (Photoshop, CorelDraw, Canva, Illustrator). Strong troubleshooting skills for hardware and software. Good understanding of networking, servers, and basic cybersecurity practices.

Personal Qualities:

Professional attitude with a service-oriented mindset. Strong attention to detail and accuracy. Quick learner, adaptable, and proactive in problem-solving. Excellent communication and interpersonal skills. Ability to multitask and work under minimal supervision. Team player, reliable, and responsible
Job Types: Full-time, Permanent

Benefits:

* Food provided