To provide Technical support on network related problems/ incidents/ faults
To configure, test, and maintain LAN/ WAN equipment and related services
Create and maintain comprehensive Network documentation & Inventory for all implemented networks
Review the performance of the Network devices and WAN Links
Monitoring VPN application & managing the tracker for VPN & Business Applications
CCNA/Cisco certifications (CCIP, CCIE, etc.) /Red hat certifications would be highly desirable.
Should be Familiar with Routers like Cisco R1042, Firewalls like Fortinet 100E, 60 E etc,
Should have good knowledge of TCP/ IP and related protocols such as IPSEC VPN, FTP, TFTP, HTTP, DHCP, DNS, WINS, SSL
Should have excellent verbal and written communication skills in English
Should be a quick learner with an ability to share and transfer knowledge
Operating Systems (OS) installation/re-installation, upgrades, and Patches updates
Software installations such as OS (Various flavors), Office, MS Project requirement
Manage Tickets in on-line systems: Activate tickets upon review, Escalate issues if necessary, and close tickets upon completion.
Assistance for hardware and software procurement
Handle daily technical support activities on desktop support, data network, and server management.
Installation of Linux and trouble shooting
Work Closely with the business, understand the requirement and provide the appropriate solution
Knowledge of Virtualization (VMware) technologies is desirable.
Server installation and maintenance
Must have good technical writing skills and have experience in writing tests and implementation / Migration plans.
Education : B.Tech/B.E. in CS, IT, EC / MCA/ BCA/ B.Sc Computer Science
Skills Required:
Prefer at least 1-3 years of hands-on experience with an undergraduate degree in Engineering and/or IT areas
CCNP, CCIE R&S/SP/DC desired
Deep Hands-on experience in Installation, Configuration, and troubleshooting, and/or Network Solution designing of Cisco Routers and switches.
Job Type: Full-time
Pay: ?18,000.00 - ?30,000.00 per month
Benefits:
Health insurance
Leave encashment
Provident Fund
Work Location: In person
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