Job Description

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Consulting with IT managers and other departments as required.

Providing IT assistance to staff and customers.

Training end-users on hardware functionality and software programs.

Resolving logged errors in a timely manner.

Monitoring hardware, software, and system performance metrics.

Updating computer software. as well as upgrading hardware and systems.

Maintaining databases and ensuring system security.

Documenting processes and performing diagnostic tests.

Keeping track of technological advancements and trends in IT support.

Education:

A bachelor's degree in BSC IT or similar.

1-2 years of experience as an IT support.

Exceptional ability to provide technical support and resolve queries.

In-depth knowledge of computer hardware, software, and networks.

Ability to determine IT needs and train end-users.

Experience in documenting processes and monitoring performance metrics.

knowledge of database maintenance and system security.

Ability to keep up with technical innovation and trends in IT support.

Exceptional interpersonal and communication skills.

Job Type: Full-time

Pay: ₹17,000.00 - ₹20,000.00 per month

Work Location: In person